FAQs for Property Owners
How does Dex Living set rental prices for holiday homes?
1
Rental pricing is determined using a combination of market data, seasonal demand, comparable properties, and the specific characteristics of your home, including location, size, furnishings, and amenities. Prices are reviewed regularly to remain competitive while protecting long-term performance rather than chasing short-term spikes.
What rental income can I expect from my property?
2
Rental income varies depending on location, property type, furnishing quality, and market conditions. Dex Living provides indicative rental expectations based on comparable holiday homes across the UAE. These figures are estimates only and are not guaranteed. A personalised rental assessment is recommended for more accurate guidance.
What fees does Dex Living charge?
3
Dex Living operates on a commission-based management model, typically calculated as a percentage of gross booking revenue. This commission covers day-to-day management, guest communication, pricing strategy, booking coordination, and operational oversight. There are no fixed monthly management fees.
Do I need a holiday home licence in the UAE?
4
Yes. Holiday home licensing is mandatory in the UAE and varies by emirate and property type. Dex Living provides guidance and support throughout the licensing process to ensure compliance with local regulations before a property goes live.
How often do I receive rental payouts?
5
Payout schedules are agreed during onboarding and are typically issued on a regular monthly basis, following the completion of guest stays and reconciliation of expenses.
How does Dex Living ensure my property is well maintained?
6
Properties are managed with professional cleaning standards, regular inspections, and proactive maintenance coordination. Any issues are addressed promptly to maintain presentation, guest satisfaction, and long-term asset condition.
Is Dex Living suitable for all properties?
7
Dex Living works selectively with properties that align with its standards and operational approach. Not all properties are suitable for short-term rental, and suitability is assessed during the initial review.
Is Dex Living suitable for all properties?
8
Dex Living works selectively with properties that align with its standards and operational approach. Not all properties are suitable for short-term rental, and suitability is assessed during the initial review.
FAQs for Guests
What type of accommodation does Dex Living offer?
1
Dex Living offers professionally managed holiday homes across the UAE, including apartments and villas. Each home is prepared and maintained to a consistent standard, combining residential comfort with professional care.
Are Dex Living properties suitable for extended stays?
2
Yes. Many Dex Living homes are suitable for both short and extended stays, depending on availability and property type.
What is included in a Dex Living stay?
3
Stays typically include professionally cleaned accommodation, fresh linens, guest support, and essential amenities. Specific inclusions may vary by property and are outlined clearly before booking.
How do check-in and check-out work?
4
Check-in details are provided prior to arrival and may vary by property. Guest support is available to assist with access and any questions during the stay.
Are Dex Living properties professionally cleaned?
5
Yes. All properties are cleaned and prepared by professional teams between stays to ensure comfort, hygiene, and consistency.
Is guest support available during my stay?
6
Yes. Guest support is available 24/7 throughout your stay to assist with questions, maintenance issues, or general enquiries.
Can I book directly through Dex Living?
7
Booking options may include direct enquiries or trusted booking platforms. Availability and booking methods are clearly outlined on the website.